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Nombre del destinatario:
Correo electrónico del destinatario:

Sales Order Management Analyst

Código: 344109-783

Empresa: Confidencial

Información adicional

Cargo Requerido:

Ejecutivo de cuenta de ventas de productos farmacéuticos

Empresa:

Confidencial

Salario:

2 a 4 SMMLV

Tipo de Contrato:

Término Indefinido

Mínimo nivel de estudio:

Universitaria

Mínima experiencia requerida (meses):

Distribución:

Departamento(s)	Municipio(s)
BOGOTÁ, D.C.	BOGOTÁ, D.C.,

Fecha límite de envió de candidatos:

28 de Agosto de 2026

Prestadores Asociados:

CAJA COLOMBIANA DE SUBSIDIO FAMILIAR- COLSUBSIDIO - CENTRO DE EMPLEO COLSUBSIDIO TEUSAQUILLO - CARRERA 17

Empleo susceptible a teletrabajo:

Descripción de la vacante
Position: Sales Order Management Analyst Main responsibilities: • Responsible for capturing customer orders accurately and efficiently into the ERP system • When relevant create order manually in the ERP, ( by mail, mass upload and fax) according to the customers requirements and based on business rules for third party sales processes • Review and validate orders in the optical character recognition tool, update as needed and resolve issues. • Contribute to continuous improvement of order taking activities as required by internal team initiatives. • Monitor all inbound and outbound customer interfaces through idocs to ensure correct integration of the different documents in the systems • Investigate failed IDOC’s and contact relevant departments based on type of issue to report technical system failure to IT; or when possible, solve issues with failed IDOC’s independently to be able to create the exchanged documentation • Keep track of changes: in IDOC’s, emails, to justify changes from initial customer demand • Request maintenance to IT (create or update) of master data fields linked to different customer interfaces of Partner Functions and fields that require local knowledge • Execute integration activities within the service level agreement to drive efficiency in the process. Experience: • At least 2-3 years's experience with knowledge of order processing and customer service or similar (essential) preferably in Pharma - Direct Sales. Required qualifications: • Hands-on experience of SAP (essential) in S4 Hana preferably, SAP Application Interface framework modules (advantageous) • Previous use of an Optical character recognition solution (advantageous) • Knowledge of Microsoft Office and expertise of MS Excel (essential) • Ability to interact with internal stakeholders in issue resolution (essential) • Detail-minded, clear thinker, quick learner • Team player, able to work collaboratively transversally and with front line teams with an end to end mindset (essential) • Languages: English B2 Salary: 5.500.000 COP - 7.400.000 COP Working hours: Monday to Friday, 8 AM to 5PM, Hybrid. Type of contract: Permanent contract

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Sales Order Management Analyst

Código: 344109-783

Empresa: Confidencial

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