Servicio Público de Empleo: Detalle de la Oferta

Su correo electrónico:
Su nombre:
Nombre del destinatario:
Correo electrónico del destinatario:

ACCOUNT MANAGEMENT

Código: 1626479855-3

Información adicional

Cargo Requerido:

Representante de ventas técnicas

Empresa:

ROCA ALLIANCES S.A.S

Salario:

A convenir

Tipo de Contrato:

Término Indefinido

Mínimo nivel de estudio:

Universitaria

Mínima experiencia requerida (meses):

Distribución:

Departamento(s)	Municipio(s)
ANTIOQUIA	MEDELLÍN,

Fecha límite de envió de candidatos:

29 de Julio de 2026

Prestadores Asociados:

ALCALDÍA DE MEDELLÍN - ALCALDÍA DE MEDELLÍN PARQUE BIBLIOTECA BELÉN

Empleo susceptible a teletrabajo:

Descripción de la vacante
Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We partner with innovative organizations worldwide, helping them scale high-performing teams through strategic and tailored recruitment solutions. This opportunity is with Simpro Group, a global technology company dedicated to delivering powerful business management solutions that help organizations streamline operations, improve efficiency, and drive growth. Simpro Group is recognized for its customer-centric culture, innovation-driven mindset, and commitment to long-term client success. About the Role As an Account Manager / Customer Success Professional at Simpro Group, you will play a critical role in driving customer retention, relationship growth, and overall client success. You will manage a portfolio of customers, acting as a trusted advisor while helping clients maximize the value of Simpro’s solutions. This position is ideal for commercially minded professionals who enjoy customer engagement, portfolio growth, and building long-term strategic partnerships. Key Responsibilities * Account Health & Relationship Management: Proactively manage a portfolio of existing customer accounts to foster long-term, successful partnerships. You will serve as the primary point of contact and customer advocate within Simpro. Identify and Close Expansion Opportunities: Develop a deep understanding of your clients' businesses and goals to identify opportunities for upsell and cross-sell. You will be responsible for managing the entire expansion sales cycle for your accounts from identification, through progression, and close in order to meet and exceed monthly and quarterly expansion / renewal targets Customer Success & Product Adoption Guide customers throughout their journey with Simpro Group solutions * Help clients maximize software adoption and product utilization * Identify workflow inefficiencies and recommend process improvements * Promote awareness of platform capabilities, resources, and best practices Strategic Advisory & Communication * Explain technical concepts in a simple and customer-friendly manner * Act as a strategic advisor focused on measurable business outcomes * Deliver proactive recommendations that improve customer performance and engagement Cross-Functional Collaboration * Collaborate closely with Sales, Support, and Product teams Ensure customer needs, feedback, and challenges are addressed effectively Support internal alignment to deliver seamless customer experiences Requirements 3+years of Experience in B2B Account Management roles, Customer Success role or other Sales related client-facing roles preferably within a SaaS company/Industry Commercial mindset with the ability to identify growth opportunities and contribute to revenue expansion Competitive salary in Colombian pesos (COP) + Exciting Commissions 35% surcharge on the hourly rate from 7pm - 6am Private medical insurance

Más oportunidades de empleo

Autopostulación

Enviar vacante

ACCOUNT MANAGEMENT

Código: 1626479855-3

Compartir esta vacante